Run your whole business from one calm place.
Customers, enquiries, your website, online bookings and your shop in one private workspace, built for Australian small businesses and set up for you.
- Hands-on setup
- Your data stays yours
- Made in Queensland
Everything your business runs on, connected
Stop juggling five separate apps. Every customer, conversation, booking and sale lives in one place and links together.
Contacts & pipeline
A full history for every customer and lead (notes, tasks, emails and bookings) and a drag-and-drop pipeline for every deal.
Shared inbox
Website enquiries and emails land next to the contact they belong to, with folders, search and spam filtering.
Website builder
A complete website with themes, a drag-and-drop editor, a blog and your own domain, managed for you.
Booking calendar
Customers book online from your live availability. Every booking lands on the right contact and in the right calendar.
Online shop & catalogue
Sell online with a full shop, card payments, Apple Pay and Google Pay, and product feeds for Google and Facebook.
Tasks & follow-ups
See what's due today and what's overdue, so no quote or call-back slips through the cracks.
Team roles
Invite your staff and choose what each person can see and do, from the front desk to the owner.
Private & managed
Your own isolated workspace, with hosting, updates and security handled by us.
A real website, not a landing page
Every workspace includes a full website for your business, running on a proven, white-labelled website engine that we host and manage for you.
- Professional themes ready to match your brand
- Drag-and-drop editor: change pages without code
- Your own domain with SSL included
- Shop, blog and booking built in
- Enquiry forms that land straight in your CRM inbox
Let customers book themselves
Publish your availability and let customers pick a time online, from your website or a booking link.
- Services and durations set up the way you work
- Day, week and month views for the whole team
- Bookings linked to contacts with the full history
- Deposits or full payment taken at booking
Every customer, one complete record
Import your list in minutes, tag customers how you like, and see every email, booking, deal and note in one place.
- Search and tags to find anyone fast
- CSV import from your old system
- Website enquiries create contacts automatically
Up and running in three steps
Start your free trial
Pick a plan, create your account and add a card. You won't be charged for 14 days.
Your workspace appears instantly
CRM, inbox and a starter website on a Placid subdomain. Finish the short setup wizard.
We approve shop & domain
Shop payments and your own domain unlock after a quick approval. Call 0417 303 532 anytime.
Simple plans, introductory rates
14-day free trial on every plan (card required). Introductory prices are 75% off while we keep improving the product. All prices AUD, GST included.
Starter
For solo operators getting organised.
- Contacts & pipeline
- Shared inbox
- Tasks & follow-ups
- Website with subdomain
Business
For growing teams that take bookings or sell online.
- Everything in Starter
- Booking calendar
- Online shop & card payments
- Team roles for your staff
Multi-location
For businesses with several sites or brands.
- Everything in Business
- Multiple brands & websites
- Approved add-ons library
- Priority setup & support
All plans include hosting, SSL, updates and Australian support.
Questions, answered
Is Placid CRM available now?
We're onboarding a small number of early-access businesses one at a time, so each one gets a hands-on setup. Fill in the form or call us to get on the list.
Do I really get my own website?
Yes. Every workspace includes a full website with professional themes, a drag-and-drop editor, a blog, online booking and your own domain. Placid Storage Solutions and Placid Auto Group both run on it.
Can I use my existing domain?
Yes. We connect a domain you already own to your Placid CRM website, or help you register a new one.
Can I move my existing customers across?
Yes. Contacts can be imported from a CSV file, and during early access we help you bring your data across.
Is my data kept separate from other businesses?
Yes. Each business is its own tenant with its own isolated data, and your team only sees what their role allows.
How much will it cost?
Starter is $12/mo, Business $25/mo and Multi-location $49/mo during our introductory offer (75% off the normal $49 / $99 / $199). All prices are AUD and include GST. Every plan starts with a 14-day free trial — card required, cancel anytime.
Who makes Placid CRM?
Placid CRM is built in Queensland by Placid Group Australia Pty Ltd, the same small team behind Placid Pets, Placid Deals, Placid Storage Solutions and Placid Auto Group. We built it to run our own businesses first.
Be one of the first businesses on Placid CRM
Tell us a little about your business and we'll be in touch shortly to set up a quick demo.
- A 15-minute walkthrough on your own business
- Founding-member pricing
- Hands-on setup and data import
Prefer to talk? Call 0417 303 532
Thanks, you're on the list!
We've received your details and will be in touch soon. Need us sooner? Call 0417 303 532.